The second-hand marketplace Members Voice Frustration Regarding Size Modifications

Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.

This online marketplace has revised its sizing categories for women's and children's garments failing to inform every member regarding the update.

Social Media Response

Numerous buyers and vendors are expressing on platforms stating that platform listings now display a modified sizing category than originally posted because of the remapping.

Vinted explained the revised method more closely matches similar services.

The platform has recommended to examine their items and manually change the size when needed, resulting in member annoyance.

Size Classification Modifications

Previously, the sizes had both one number and one letter, such as S/8 or M/10.

The updated approach includes a letter with a size spectrum such as S/UK 8-10.

In some cases, the size labels have been reassigned - for example a size L used to be a 12 but is now a UK 16-18.

Shopper Stories

A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

Another user, located in Scotland, said garments she listed with size 14 tags were displaying on the service as size 20–22.

"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.

Required Changes

Another shopper, based in Derby, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".

"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she explained.

Platform Context

The service features exceeding 100 million members, comprising 18 million UK members.

It has proved a popular alternative versus similar marketplaces including eBay and Depop.

This represents another occasion that an unexpected update on the platform has faced criticism: earlier, the service retracted a modification concerning shipment methods following member complaints.

Victoria Grant
Victoria Grant

A seasoned journalist with over 15 years of experience covering UK politics and social issues, known for insightful reporting.